Session A: Codification: Successes, Challenges and Lessons Learned
(2 CMC/MMC Hours)
As a municipality grows and changes, new ordinances are adopted, and existing ordinances are amended. Because the laws of your municipality change over time, it is important that regular maintenance be performed on your municipal code to ensure that it is an accurate, up-to-date representation of your municipality’s current laws. Additionally, by regularly verifying that your ordinances remain consistent with your state law, you are making certain that your code is a reliable and enforceable resource for council, staff and the public. Join this municipal clerk who has participated in two codifications of her city’s ordinances and learn about the process used, challenges encountered, and lessons learned.
Presented by: Camilla G. Pitman, MMC, Certified PLS, City of Greensville, SC
8:00 AM
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(2 CMC/MMC Hours)
Do you feel like you’ve lost your mojo? Mojo is the state of being successful, happy and energetic. This session will give you self-empowering tools to de-stress and increase your vitality in the workplace. These techniques address feelings of being down in the dumps, frustration, anger, insomnia and confusion or inability to focus. You will learn how to boost your natural positive hormones and reduce negative cortisol levels in your body. Your takeaway will be 12 protocols you can apply immediately at work or at home; these will become your toolbox. These simple protocols are based on the work of Eden Energy MedicineTM. Please wear comfortable clothing and shoes that slip on/off easily. We will be standing, sitting, crossing arms and doing short stretch movements.
Presented by: Dawn Michanowicz, MMC, (Ret.) Town Clerk, Town of Sterling, MA
8:00 AM
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(1.5 CMC/MMC Hours)
This session seeks to bridge the gap between the election basics class taught for first-year attendees and delve deeper into election-related issues clerks will face. In this interactive session, we will discuss relevant election laws, pitfalls to avoid, ethical considerations and best practices to keep you above the fray. Presenters will provide their experiences navigating challenging situations and how they were resolved. Time will be provided to discuss attendee questions and share helpful suggestions.
Presented by: Town Clerk/Assistant Town Administrator Russell C. Muñiz, MPA, MMC, Town of Southwest Ranches and Village Clerk Susan A. Owens, MPA, MMC, Village of Indiantown
10:30 AM
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Session B: Best of the Boards: How to Work with Municipal Boards and Committees
(1.5 CMC/MMC Hours)
Your city, town or village likely has a few of these, and maybe they work like magic or perhaps they do not. Either way, this session will focus on best practices for each of these boards. A review of the types of boards and committees will be included, as well as formation, staffing and dissolution of boards, too.
Presented by: Lynn Tipton, Director, FLC University, Florida League of Cities, Inc.
10:30 AM
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(1.5 CMC/MMC Hours)
ALL day, every day, you must rock communication in your role as a municipal clerk. Doing it effectively and getting the results you want is easy, right? Not! Many of our workplace interactions can be challenging, but there can be a win-win for all parties involved if you stay focused on a positive outcome. You have probably heard things like, “I would appreciate you running this by me next time” from your boss, or “I disagree with you 100% ” from a coworker or “Why can’t you just get me the information I need right now?” from a customer. The question is, “How do you rock in these situations?” This session will teach you how to do just that with professionalism and confidence while meeting everyone’s needs, including your own. It will give you the opportunity to see how managing your reactions will set the tone and direction of the interaction, as well as influence others’ behaviors. Whether it is face-to-face, email, or text messages, mastering your workplace communication skills will continue to earn you respect and ultimately unleash the inner rock star in you. In this session, you will learn the following: how to identify what pushes your buttons during workplace interactions, creating drop the mic positive responses to challenging comments, discovering the impact of identifying and flexing your communication style and learning the R.O.C.K. model for managing challenging conversations.
Presented by: Jennifer Pustizzi, Bach Training & Development
1:30 PM
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Session B: Building a Successful Records and Information Management Program
(1.5 CMC/MMC Hours)
Managing public records in Florida is a difficult and complicated responsibility faced by every governmental agency in the state. Municipal governments rely heavily on municipal clerks to serve as the lead in navigating this responsibility. To meet this challenge, municipal clerks must develop and oversee a comprehensive agency-wide records management program to ensure efficient, economical, and compliant management of municipal records and information. This session will explore the components of a successful records management program to assist participants in establishing program goals and strategies for implementation.
Presented by: Matt Daugherty, CRM, Executive Vice President, SML, Inc.
1:30 PM
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(2 CMC/MMC Hours)
This session will review the laws and the rules of procedures for efficient and respectful meetings. The topics of discussion will include the agenda, duties of the presiding officer, speaking and debate and enforcing the rules.
Presented by: Mark Moriarty, Attorney at Law
3:30 PM
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(2 CMC/MMC Hours)
In this session, the instructors will provide a clear understanding of the role of news reporters, how best to answer questions when asked, and give you some helpful tips and tricks for creating a symbiotic relationship with the media.
Presented by: Lorraine Anderson, Public Information Officer, City of Venice and Christopher Brantley, Creative Director, Strategic Marketing Resources, Inc.
3:30 PM
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